We are certain you'll be delighted with your online purchases. However, if you do have any problems, we will be happy to refund any item you aren't satisfied with.
Should this happen please contact us on 020 8809 6123 and ensure that:
We receive the goods within 14 days of sale.
Both the goods and packaging are in a resaleable condition.
The original sales receipt is enclosed with the returned goods.
We'll provide a full refund on the cost of the item on receipt of the goods. We would recommend you send the item back with insured delivery.
Should any item be faulty, please contact us immediately on 020 8809 6123 or firstname.lastname@example.org