Delivery & Returns


Our standard UK delivery charge is £2.50 for orders up to £30.00. Delivery is free when you place an order over £30.

We aim to dispatch your order within 1 working day. Should there be any problems with this, we will let you know in advance. Some parcels will need to be signed for.


We offer worldwide shipping. If you cannot find a delivery estimate for your country please contact us and we will be happy to provide a quote. Some countries may incur higher delivery costs due to location.



We are certain you'll be delighted with your online purchases. However, if you do have any problems, we will be happy to refund any item you aren't satisfied with.

Should this happen please contact us on 020 8348 0224 and ensure that:

We receive the goods within 14 days of sale.

Both the goods and packaging are in a resaleable condition.

The original sales receipt is enclosed with the returned goods.

We'll provide a full refund on the cost of the item on receipt of the goods. We would recommend you send the item back with insured delivery.

Should you receive a faulty item, please contact us immediately on 020 8348 0224 or at admin@soup-dragon.co.uk